What type of activities are suited to outsourcing?

Typically BPO is divided into two areas Front Office & Back Office 

Front office 

Inbound sales

Outbound sales

Telemarketing

Customer service

Help desk

Order processing

Technical support

Appointment setting

Debt collection

Market research

Back office 

Accounting

Data entry

Database management

Claims processing

Transcriptions

Lease abstraction

Data extraction

Human resources